Read More CTSA Member Comments ...
"I wanted to report a very positive experience with Susan Erickson of your company. She was beyond helpful assisting me with a difficult claim. Through her efforts and the suggestion and implementation of a Transition to work our injured worker is quickly back on the job.
I was sold on the CTSA workers compensation program based partially on aggressive claims administration. / believe Susan dealt with our injured worker in a compassionate and creative manner which I'm certain led to his prompt return. She was always there to answer my questions and provide guidance.
Our experience with this claim far exceeds our experience with our previous carrier, the State Fund Compensation Insurance program."
Jim Kelly Kelly
Freight Services, Inc.
"I like the idea that we are the owners of this Company. It's great having access to all of the Board of Trustees which is one of the reasons we joined. / appreciate the thorough screening of new members which gives me additional security."
Roadstar Trucking, Inc.
"I am happy to be a part of the group. Claims people are absolutely night and day over the State Fund. We can actually talk to the same claim examiner all the time. Interaction has been very positive from both an injured employee that needs the care and a business stand point. We are not just a number like we were at State Fund."
R. D. Reed Heavy Transport
El Cajon, CA
"First thing I have to say, we are very comfortable with the people we are working with. They are very approachable and are truly interested in helping and doing everything they can to remedy the situation. They take the time to explain everything along the way. I truly enjoy working with the CTSA people. In my experience over the years, I have never dealt with any people that are better. Joining the CTSA Work Comp group is the right step for Truckers."
"Excellent, excellent, excellent program in controlling my costs. I get money back and I have a say in how the company is run and how the claims are handled. In my 40 plus years in the trucking business, this is the most aggressive claims handling I have ever experienced."
Lee Jennings Target Express, Inc.
"I like the fact that we as carriers have more control. We appreciate the efforts of the Board of Trustees and are proud to be part of this group"
Jeff' s comment upon receiving news of a recent dividend disbursement:
"I am tearing up I' m so happy"
"I am happy about the results of an aggressive investigation and undercover video surveillance on a driver's injury claim.
We believed that this claim was fraudulent and now have the evidence to reduce the loss and pursue prosecution against the driver.
I have steam coming out of my ears and I am almost tempted to play the undercover surveillance video on a closed loop in the driver' s room "
Durkee Drayage Company, Inc.
"Money, Money, Money – Savings and dividends.
The claims handling is fantastic. Claims are watched and closed efficiently which helps me get my guys back to work and saves me money."
Keeney Truck Lines, Inc
"We have been in the CTSA Group since it began in 2003. The greatest aspect is that we have direct access to our claims adjustor and that we have the ability to make good business decisions in settling claims. The group itself and how it is run with AVI Risk Services. and Allen Lawrence & Associates is superior to any other workers' comp program I have ever been in. Gosh, more than $5,000,000 in dividends is always nice too."
"I like all aspects of the program that I've dealt with. More Specific? The one on one personal service. Susan has always been there for me to answer questions and help with situations. She makes you feel like you're the only one she's working with. Another refreshing quality is how claims are taken seriously. A claims isn't treated like a leisure issue that will be paid off without investigation."
Neal Trucking, Inc.
"Our dad, Jack Jones, started Jack Jones Trucking back in 1971 with a commitment to the safety of our employees and the community. The CTSA is comprised of trucking companies that make safety their top priority, too. As a member–owner, our workers' comp rates have decreased, we enjoy sharing in the dividends and working with CTSA's professional staff."
Valerie Liese & Erin Craig
Jack Jones Trucking, Inc.
"Very friendly and cooperative people that run the CTSA program. We enjoy working with the whole team. We appreciate how professionally our claims are handled..."
Mira Loma, CA